Goodbye Helpdesk.crown.edu!

Where did helpdesk go?

All good things come to an end, and we are moving into a new ticket system called ConnectWise.

Where did helpdesk go?

It's not gone, it is just ... in retirement! Yep.

 

Introducing ConnectWise

The new ConnectWise platform will be operated through email, through the same familiar helpdesk@crown.edu address. Or call us at 952-446-4357 (internally, x4357)

Give it a try, we hope it works better for you and service will be smoother for everyone.

But I am looking for my old tickets, where did helpdesk go?

If you need access, please contact the helpdesk and explain what you are looking for. If necessary, we can get you access to the old system.

Thanks!
From everyone in the Crown IT Department